My mother who has taken out visitor insurance for 365 days (Super Visa insurance) is currently in Canada and must return to her country for a period of 3 months. She will return to Canada afterwards. Is it possible to put her insurance policy on "pause" for these 3 months?
There are two options for your mother:
- Keep your insurance active during your absence and use the remaining coverage upon your return. The insurance will not stop during your absence, and it does not provide coverage in your country of residence.
- Cancel the policy with a partial refund and purchase another policy upon return. In this case, there is a risk of having a higher premium for the second policy if there has been a change in age.
A partial refund is possible under two conditions:
- You have never made any complaints
- You must present proof of departure from Canada (for example, a copy of a boarding pass)
