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About Protecto Assurances

Family business founded in 2010

Our goal is to find you the best protection at the best price, while providing impeccable service.

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Protecto Assurances propose des options d’assurance voyage, visiteur, étudiant, vie et santé. Notre plateforme en ligne est conçue pour la simplicité, aidant les utilisateurs à trouver facilement les bons plans d’assurance. Avec des options pour les étudiants internationaux, les visiteurs au Canada (y compris le Super Visa) et les voyageurs canadiens, ainsi que pour l’assurance vie et santé, nous offrons des choix simples pour vous aider à trouver l’assurance dont vous avez besoin sans tracas.

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Cost Transparency

No additional service fees. You pay the same price as directly with the insurer.

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Competitive Prices

We compare market offers to offer you the most advantageous rates.

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Independence and Objectivity

As independent advisors, we are not tied to any insurer, ensuring impartial recommendations

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Exemplary Customer Service

Enjoy a warm, competent and highly personalized service to meet all your expectations.

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We work for your interests

We prioritize your needs and interests before those of insurance companies, ensuring optimal protection

We are experts on the following products

Discover our insurance products specially designed for visitors, newcomers and international students.

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Insurance for visitors

Visitor insurance for Canada, ideal for multiple entries and stays of up to six months. This policy specifically covers emergency medical expenses and is also tailored to the needs of new immigrants, foreign workers, as well as Canadians who have lost their government insurance coverage.

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Super Visa Insurance

Super Visa insurance is designed specifically for parents and grandparents visiting their families in Canada. It allows multiple entries over a 10-year period with the possibility of extended stays of up to 5 years per entry. This insurance primarily covers medical expenses in the event of an emergency.

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Insurance for foreign students

Insurance for international students in Canada provides protection against unexpected medical expenses during their study stay. It includes emergency medical care, specialized consultations, and mental health services. Coverage also extends to emergency dental and optical care. It allows for flexible adaptation of coverage according to the duration of studies, including possible extensions.

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Frequently Asked Questions

Here are some questions we are frequently asked

Is it safe?

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Yes, it is completely safe to do business with Protecto Assurances. Our platforms are secure, our advisors are certified, and all our phone calls are protected. In addition, we work exclusively with reputable Canadian insurers.

How to make a complaint?

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Contact the Helpline at the phone number listed in your coverage confirmation documents as soon as possible during a medical emergency. If you are unable to reach them immediately, please contact them within 24 hours to report the situation.

Why do business with you and not directly with an insurer?

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Doing business with Protecto Assurances offers you several advantages:
  • Comparison of offers : Access multiple insurance companies in one place to compare prices and coverages.
  • Personalized advice : Our experts help you choose the best policy according to your needs.
  • Customer service : We support you throughout your experience, whether it is to take out insurance or make a claim.
By choosing Protecto Assurances, you benefit from a tailor-made, fast and hassle-free service.

How to change an insurance policy?

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To change an insurance policy, please contact our customer service team. We will check the change options with the relevant insurer and provide you with updated details of your policy.

What are your opening hours?

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Our opening hours are as follows:
  • Monday to Thursday : 9:00 a.m. - 5:00 p.m.
  • Friday : 9:00 a.m. - 2:00 p.m.
Our web platform is available at all times to meet your needs.

Can I come to the office?

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No, we do not offer in-person service. However, you can book a phone call with one of our advisors, who will be happy to answer any questions you may have.
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